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Saturday, July 22nd, 2023 12:24 AM

Closed

Blue screen frozen. Pace

Please help me troubleshoot. The screen is frozen with the words. There is no software to execute.

Official Employee

 • 

3K Messages

2 years ago

Hey there, thanks for reaching out through Xfinity Forums regarding your TV box. I completely understand wanting to make sure your box is working, so you can enjoy your weekend as that is my favorite time to watch TV. Have you tried any troubleshooting steps yet? 

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