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Wednesday, December 3rd, 2025 3:28 PM

Billing

I was told I had an extension until the 6th and yet my wifi is off today what the [EDITED: Language]

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Official Employee

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1.8K Messages

4 hours ago

Hi there, @user_jsv25s! Thanks for reaching out to us here on the Community forum. We can assist and check the status of your service and extension. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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