U

Visitor

 • 

1 Message

Wednesday, June 4th, 2025 6:10 PM

BILLING

Can you Please connect me to a Live agent as I have a billing dispute on my account?

Official Employee

 • 

2.2K Messages

2 days ago

 

user_7ddj1k Hey there! Thank you so much for using our Forums and for taking the time out of your day to reach us. We are here happy to work with you to address any concerns you have. Please send us a DM with your full name and service address to get started. Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

forum icon

New to the Community?

Start Here