Visitor
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1 Message
Billing statement
I would like to know why I'm going to pay $86 on my billing statement when I was paying $55 and is there a way that can get a different internet plan or package that can pay $30
Visitor
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1 Message
I would like to know why I'm going to pay $86 on my billing statement when I was paying $55 and is there a way that can get a different internet plan or package that can pay $30
XfinityDemitrius
Official Employee
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3K Messages
2 hours ago
Hey @user_mn6049, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to review the Xfinity account and current services. It sounds like your initial promotional campaign offer has expired.
We can certainly see what is available and eligible for the account. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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