Do you read your billing statements beyond how much you owe? If not, or if you don't read them at all, you should because the answer would have been on your billing statement in the notes section on your last bill.
As @Again mentioned, your bill statemnt is a wonderful resource. Your bill statement actually includes a lot of useful information that puts things into context, not just numbers. TheUnderstanding your Xfinity bill article does a wonderful job breaking down each portion of your bill, while the How to view your Xfinity bill online article will show you how to view the pdf version of your bill online. Can you circle back after revewiing these articles and let us know if that information helped you understand the change that took place?
Again
Expert
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35.2K Messages
11 hours ago
@thefleet
Do you read your billing statements beyond how much you owe? If not, or if you don't read them at all, you should because the answer would have been on your billing statement in the notes section on your last bill.
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XfinityJustinM
Official Employee
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1.2K Messages
1 hour ago
Hi @thefleet,
As @Again mentioned, your bill statemnt is a wonderful resource. Your bill statement actually includes a lot of useful information that puts things into context, not just numbers. TheUnderstanding your Xfinity bill article does a wonderful job breaking down each portion of your bill, while the How to view your Xfinity bill online article will show you how to view the pdf version of your bill online. Can you circle back after revewiing these articles and let us know if that information helped you understand the change that took place?
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