Hey @user_9rqmzo , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out concerning your account. I would be more than happy to offer my assistance looking into this further for you. If you could please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name and full address. I'd be more than happy to look into this for you.
XfinityJanelle
Official Employee
•
1.7K Messages
18 hours ago
Hey @user_9rqmzo , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out concerning your account. I would be more than happy to offer my assistance looking into this further for you. If you could please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name and full address. I'd be more than happy to look into this for you.
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