Billing is to expensive

Good evening, and thank you for reaching out regarding your bill increase @user_huv1jm. I know how stressful it can be when your bill suddenly goes up, and we completely understand where you're coming from.

We'd be happy to review your services and any current offers available to see how we can help lower your bill and make sure you have the best plan to fit your needs and budget.

To get started, please send us a Direct Message with your name and the service address associated with the account. Once we have that information, we'll be happy to take a closer look and review your options with you.

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Messaging" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it