Visitor
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1 Message
Billing and Mobile Line Discrepancy
An agent added an unwanted mobile line to my account during a plan change chat today, and my confirmation email pricing is wrong. I need assistance from an official employee to fix this.
Visitor
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1 Message
An agent added an unwanted mobile line to my account during a plan change chat today, and my confirmation email pricing is wrong. I need assistance from an official employee to fix this.
XfinitySeth
Official Employee
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1.7K Messages
10 hours ago
Hey there user_ogrnpa 👋 Thanks for joining us in the community! We never want any changes to your account to take place without your full consent and approval, so we'd be more than happy to look into this further for you. I see you've already sent us a direct message, so we'll be picking up with you in that conversation shortly!
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