Fri, Oct 30, 2020 11:00 AM
One year ago I changed my intenet only plan and was told by agent it was no contract, would not go up in price, this month it went up $20 per month, please help me
6 m ago
Apologies for the issue and the experience that you described. I went ahead and added a $23 credit to the account to cover the current variance. I have asked a colleague to review your account and work with you to make this right. They will reach out directly via phone for next steps. Apologies again and thanks for your patience.