Visitor
•
3 Messages
Bill error
My bill shows a 12 month credit with expiration November 2025 .. It should be November 2026. Please make that correction.
Visitor
•
3 Messages
My bill shows a 12 month credit with expiration November 2025 .. It should be November 2026. Please make that correction.
XfinityJeff
Official Employee
•
300 Messages
6 hours ago
Good morning @user_645d02, and thanks for posting your billing issue to the community forums, I hope this message finds you well. I am sorry to hear about the issue with the discount, but you have come to the right group of dedicated experts that can assist with this issue. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
0
0