sgrantmeister's profile

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6 Messages

Wednesday, May 22nd, 2024 5:29 PM

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Big Green Pedestal Box Issue

The big green pedestal box that services our complex has its lid off, its equipment exposed, a dead animal in it, and it is impacting our Xfinity service.  Could someone please contact me and have a repair person sent out asap?  Thank you.

Official Employee

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1.4K Messages

1 year ago

Hello there, @sgrantmeister! Thanks for reaching out to us here on the community forum! We can assist with getting one of our great technicians out to work on this. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address, and details on which services are affected and how. Thanks! 

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