Visitor
•
4 Messages
Best internet package
I'm helping my daughter choose an internet-only package and noticed two 5-year guaranteed packages with great pricing. Is there any way I can have access to those deals?
Visitor
•
4 Messages
I'm helping my daughter choose an internet-only package and noticed two 5-year guaranteed packages with great pricing. Is there any way I can have access to those deals?
XfinityJustinM
Official Employee
•
782 Messages
3 hours ago
Hello @user_b61cb3,|
Glad to see you're getting the family on board! New customer promotions tend to be different from existing customer promotions. Every customer has received a new customer promotion at some point, it just may have been in a different flavor. Your daughter is joining the Xfinity family at a great time! We would be more than happy to take a closer look at your account to see what is currently available to you. Just send our team a direct message with your full name and service address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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