Visitor

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8 Messages

Wednesday, January 7th, 2026 9:36 PM

Benson Boone Presale Code

I am an xfinity reward member (gold status). I am over 18 and live within the 75 mile radius from the 94102 zip code.  My account is in good standing and I do not see a code in the rewards portal to use on the ticketmaster website for the benson boone concert at bill graham on 2/5.  Please help!

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Official Employee

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2.9K Messages

1 day ago

 

Thanks for posting on our community forums, user_dp907e. Do you see the reward available on the website at all? 

 

Visitor

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8 Messages

1 day ago

Yes I am 100% sure - I am actually within a 10 mile radius.  Please advise!  

Visitor

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1 Message

I’m in a 2 mile radius, a diamond member and also can’t find the code. Tried calling as well and nobody could help.  

Visitor

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6 Messages

Nope, they wanted to move to a dm and I’ve now been ghosted for 30 minutes after being told I was “being cared for by a team member that cares” going 6 hours dealing with customer service, absolutely trash preparation. I checked my rewards acct last night after they announced the show for a code, nothing. This morning nothing and after being on hold for 45 minutes getting the run around I was told the code wasn’t up and that it has lag time, I was reassured my code would arrive before noon, that I had an urgent service request submitted and still nothing. Regardless this seems to be the thing that will get me to stop paying a ridiculous amount for subpar service. Cancellation after a decade is definitely happening! 

Visitor

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6 Messages

Did anyone get a code? 

Official Employee

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3.7K Messages

Hey there, @user_bq7gcf, thanks for reaching out through Xfinity Forums regarding the Benson Boone Presale. Here is a link to our Xfinity Rewards site,  https://www.xfinity.com/rewards. You would need to redeem the offer on our Reward site if eligible. Let us know if you have any additional questions. 

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Visitor

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1 Message

@user_s2m33m​ 

nope!

Visitor

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3 Messages

1 day ago

I’m in a 30 mile radius, a platinum member and also can’t find the code. Tried calling as well and nobody could help.  

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