1 Message
Be aware of spam attempt
Hello,
I received an email that looked official until I noticed that the web address is coming from a Webex. Excerpt below:
www.webex.com
Visit site
Your bill suspension
Yahoo/Inbox
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Xfinity.comwww.webex.comFrom:messenger@webex.comTo:[Edited: "Personal Information"]Mon, Jul 8 at 9:43 AM
Make a payment
Your Bill Please update a payment to avoid service suspension on the account.
We regret to inform you that the payment method submitted for the forthcoming month has been unfortunately declined.To ensure uninterrupted access to our services and avoid any potential, downgrade in service quality.
We kindly request you to update the payment at your earliest convenience to avoid any disruption to your service.
Thank you for being an Xfinity customer.Update a paymentNeed help paying your bill?
Xfinity offers flexible payment options. Eligible customers will automatically see available options on their payment screen.Other ways to pay:
Use the Xfinity app
Call 1-800-xfinity 24/7 using our automated payment system
Find your local Xfinity Store
To view your bill online, click hereBe vigilant against fake payment requests. Xfinity will never request a specific payment method such as merchant gift cards, wire transfers, PayPal, Venmo, or Zelle®. California Debt Collector License No. 10316-99.Xfinity app xfinity.com Ask Xfinity View Online | Privacy PolicyTHIS IS A SERVICE-RELATED EMAIL
Comcast will occasionally send you service-related emails to keep you informed of service and billing updates, new benefits and features, and other changes to your account.
Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.
Comcast respects your privacy. For a complete description of our privacy policy, click here.
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Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications
XfinityArmand
Official Employee
•
2.1K Messages
10 months ago
Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum @user_yvps55! We are so glad to hear from you and happy to assist in any way that we can with your concerns. No worries! How often would you say you receive emails like this? You may want to reach out to our Customer Security Assurance team. Our dedicated Customer Security Assurance (CSA) team is committed to fostering a secure online environment for you. They provide comprehensive support to address a wide range of security concerns, including Phishing attempts (via calls, emails, or chat), spam messages, infected devices, and online fraud (including compromised accounts). You can submit a case online here internetsecurity.xfinity.com/help/report-abuse.
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