1 Message

Tuesday, April 15th, 2025

Bank account

I’m having trouble putting in my bank account information to pay my bill. 

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Official Employee

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164 Messages

3 months ago

Hello @user_unkztj 
Thank you for taking time out of your day to share the issue that you are currently facing. I'd like to make sure that you are following the best steps to update your payment information. This article Manage your saved payment methods will provide you specific instructions to make these adjustments best.

If you are still experiencing issues when trying to update your payment information, would you mind sharing with me which platform you are using to make these changes whether that be the Xfinity app or Xfinity website?

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