Hello @user_unkztj Thank you for taking time out of your day to share the issue that you are currently facing. I'd like to make sure that you are following the best steps to update your payment information. This article Manage your saved payment methods will provide you specific instructions to make these adjustments best.
If you are still experiencing issues when trying to update your payment information, would you mind sharing with me which platform you are using to make these changes whether that be the Xfinity app or Xfinity website?
XfinityJustinM
Official Employee
•
15 Messages
4 days ago
Hello @user_unkztj
Thank you for taking time out of your day to share the issue that you are currently facing. I'd like to make sure that you are following the best steps to update your payment information. This article Manage your saved payment methods will provide you specific instructions to make these adjustments best.
If you are still experiencing issues when trying to update your payment information, would you mind sharing with me which platform you are using to make these changes whether that be the Xfinity app or Xfinity website?
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