Skip to main content
user_oydr9u
1st Topic
1st Reply

Visitor

 • 

2 Messages

Thursday, March 12th, 2026 9:22 PM

Bad internet and tv

Hi, martin.My diamond member of expandity and every time I call I am praised for being a loyal diamond customer.But in truth, i'm learning out of patience.For years now, we've had bad reception on celery, if you look at records, there's been

Question

 • 

Updated 

1 hour ago

7

2

0

Oldest First
Selected Oldest First
user_oydr9u

Visitor

 • 

2 Messages

14 hours ago

I can't figure out how to edit it.But hopefully everyone gets suggested.What i'm saying, just sorry, customer service impossible to speak to a manager

1

0

XfinityJeff

Official Employee

 • 

726 Messages

Good morning @user_oydr9u, and thanks for posting your issue to the Xfinity forums, and thank you @EG for moving the post so that we could respond, I hope you are both having a good week. I am sorry to hear about the issues you are having, but you have come to the right place for assistance with this issue. You mentioned that you are having issues with reception, is this an issue with Xfinity mobile, and are you referring to reception on cellular while inside the home, or outside?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

1 hour ago

EG

Expert

 • 

116.6K Messages

3 hours ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

0

0

forum icon

New to the Community?

Start Here