Bad customer service

I paid for a security package. Technician came late 3 hours, didnt finished install, told  me next day sunday,  waited for him, no show. Same monday.

i reach out to customer service, the worst i ever experienced, they dont care. No solve at all. Stay away from this company, they just sell you at the store, but once you are attached to them, they dont care. Now they said i have to drive and return the equipment if im not satisfied. Waste my time and gasoline.