1 Message
Bad business practices with speaking with a live agent
I have been trying to speak with a live agent. It’s not fair that a customer of 10 yrs with you all and a gold member is not able to get through to anyone. Your automated system either hang up the phone on me or doesn’t allow me to chat with anyone via the chat. It’s unacceptable and not good for business.
XfinityJeniece
Official Employee
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3K Messages
2 months ago
Hey there, user_pln5o3, thanks for reaching out through Xfinity Forums regarding your account. We are happy to help you with any of your account concerns. We are a team of live experts on this platform. How can we help?
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