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Wednesday, April 29th, 2026 1:39 PM

Back yard boxes

I have boxes in my backyard. I'm am inquiring if these are in service and if they can be removed. 

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Official Employee

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2.7K Messages

2 hours ago

 

user_kbo5l3 That is a great question. We can submit a ticket request for a tech to come see if they can be removed. Please send us your full name and complete address along with a good phone number and email address. 

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