1 Message
availability of the xb10
I would like too see if the xb10 is available in my area. another post stated the CS team can check by a direct message and with your full name and address. I need assistance from the CS team with this please
1 Message
I would like too see if the xb10 is available in my area. another post stated the CS team can check by a direct message and with your full name and address. I need assistance from the CS team with this please
XfinityJustinM
Official Employee
•
20 Messages
9 days ago
@funkeeleaf I love to see that you are using our Xfinity forums to its fullest potential! I will gladly assist you in finding out more information regarding the availability of XB10 in your area. Thank you for also taking the proper steps by creating a post before sending a direct message, I'll send you some steps below on how to send us a direct message below
Click "Sign In" if necessary
• Click the "Direct Message" icon in the upper right - it looks like a chat bubble
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
• Type your message in the text area near the bottom of the window
• Press Enter to send it
To expedite your request, please include your name, the account holder name (if different), and the service address.
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