U

Visitor

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3 Messages

Tuesday, June 20th, 2023 4:32 PM

Closed

Availability for Gigabit Pro (x6)?

Hello,

I am looking to see availability in my area for Gigabit Pro (x6). How do I start this process?

Thanks!

Visitor

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3 Messages

2 years ago

I just sent a DM to support.

Expert

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110K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

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502 Messages

2 years ago

Hi @user_a01aa98, thank you for reaching out for assistance with checking into this speed option. We have received your DM and will reply there. However, as a friendly reminder for the future, please know that sending unsolicited private messages to our team, another Official Employee, or any other forum user does violate our Xfinity Forum Guidelines (found here: https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Guidelines/td-p/3115028) and our Xfinity Forum Acceptable Use Policy (found here: https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Acceptable-Use-Policy/td-p/2618379). 

Instead, we ask that you please post your questions/concerns publicly first and then wait for a response. If needed, an official employee will invite you to send a direct message. Thank you for understanding!

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