Visitor
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1 Message
Autorenewal without consent?
Hello, I just received an order confirmation email for the services I currently have as of September 2023 for 24 months. Why is that? I did not request to renew and as I previously mentioned, my service started in September 2023 so it would be up in September 2025. If this is an unauthorized auto renewal with a contracted length for 24 months which I do not want, please retract it. I wish to remove tv services when my renewal period comes and not have a 24 month contract. Thank you!
XfinityPeterH
Official Employee
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1.9K Messages
3 days ago
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