Visitor
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1 Message
Assistance about an appointment
I had an appointment Friday May 23 to have my cable service transferred from one room to another. No one showed up. When I called, the automated system said my appointment was Saturday May 24 and still, no one has shown up.
XfinityJustinC
Official Employee
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1.3K Messages
11 days ago
Hello, @user_g7ktwa thank you for reaching out over Xfinity Forums. With you being new to the forums, I understand if you're not familiar with the process here, to ensure you're getting assistance quicker from an employee. I'd recommend reviewing the guidelines to ensure you're posting on the correct board to get quicker help: https://forums.xfinity.com/conversations/guidelines/xfinity-forum-guidelines/602da8fdc5375f08cd20b38c
I apologize with the delay in the response timeframe, but do want to ensure your appointment was able to get completed. Please follow up at your convenience and let me know if you still need help with the appointment.
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EG
Expert
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110.8K Messages
5 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.
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