Appointment to Bury Cable

I need to edit the information regarding burying a cable at my address. I do have an irrigation system and would like to schedule the appointment to be home when the cable is buried. I have been unable to edit the information throughout Xfinity Assistant or to contact a live person.

Thanks you for any assistance.

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XfinityPeterH

Official Employee

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2.9K Messages

8 days ago

user_be6slk Thank you for reaching out and letting us know. We are here and happy to help you with updating your information. Please send us your full name and complete address.

How to Send Us a Direct Message:

Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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XfinityPeterH

Official Employee

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2.9K Messages

7 hours ago

user_be6slk Thank you very much for working with us in our DM and glad to hear we got your service connected and running smoothly for you. Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!

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Customer Service

user_be6slk

Appointment to Bury Cable

XfinityPeterH

XfinityPeterH

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