Hello @user_rfqy4z, Thank you for taking the time out of your day to leave a post. Sorry to hear that you are having issues activating your Apple TV through the X1. When you try activating the Apple TV is it giving you an error message? Have you tried unplugging the box for 20 seconds, then plugging it back in and trying?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
newhmnet are you able to give us more details? Do you have a Stream Saver bundle? And how are you watching Apple TV? On what device?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarshante
Official Employee
•
758 Messages
6 months ago
Hello @user_rfqy4z, Thank you for taking the time out of your day to leave a post. Sorry to hear that you are having issues activating your Apple TV through the X1. When you try activating the Apple TV is it giving you an error message? Have you tried unplugging the box for 20 seconds, then plugging it back in and trying?
2
0
newhmnet
Visitor
•
2 Messages
5 days ago
Appletv keeps asking me to set up 7 day trial when I have a subscription through xfinity
2
0