1 Message
Apple subscription
I lay for Apple Plis. We were getting it fine and it just stopped a week or so ago and now we can’t watch it.
1 Message
I lay for Apple Plis. We were getting it fine and it just stopped a week or so ago and now we can’t watch it.
XfinityDemitrius
Official Employee
•
2.7K Messages
2 years ago
Hey @user_35d8dc, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Apple TV+ streaming service. I would be more than happy to offer my assistance looking into this further for you and see how we can help.
Do you currently get access to the Apple TV+ streaming service through our Xfinity StreamSaver service which includes Apple TV+, Netflix, and Peacock? Or do you happen to pay for Apple TV+ directly or through another service provider?
What devices are you attempting to stream on and what error code and/or error message are you receiving when accessing the application or program?
If you receive the subscription through our Xfinity StreamSaver service, I would recommend viewing the Xfinity App to see and verify that the subscription is still on the account and active?
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