Visitor

 • 

2 Messages

Thursday, June 4th, 2026 4:42 PM

Amazon bookshelf link also not working for me

Hello, I also have gotten an error when I tried redeeming my Amazon bookshelf reward, normally it has worked just fine. This time, I entered the code and it was accepted, but after the login screen where I put in my Amazon password, it then gives me an error saying "There was an error accepting the invitation." I tried logging out and back into Amazon before putting in the code, but it still forces me to log in every time I try to redeem the code, and then it gives me that error each time, I tried like 4-5 times. I cannot figure out any other way to attempt to use this code. Please advise, thank you.

Oldest First
Selected Oldest First

Visitor

 • 

1 Message

3 days ago

Hello, I am having the same issue and have tried clearing my cookies and cache. I am still unable to redeem the code 

Official Employee

 • 

4K Messages

Hey there, @user_3uosk1, thanks for confirming those details! We would be happy to help you with troubleshooting that offer. What browser are you currently using?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

3 days ago

I am having the same issue trying to redeem the Books Behind Reward Winning Movies Bookshelf.  Inititally I was having the issue of getting the error after entering the code.  But now when I entered it it went to the Books Behind Broadway's Brilliance Bookshelf even though the link was for Books Behind Reward Winning Movies Bookshelf.  This can't be right, right?

Visitor

 • 

1 Message

19 hours ago

I also have the same issue. The link that Xfinity provided: https://www.amazon.com/ab/shelf/a491c282-203f-47dc-9630-3c2d45b11762/applyCode takes me to the page on Amazon.com saying "Redeem a Bookshelf Voucher paid for by Comcast Cable" and when I put my code in and log into my Amazon account it says "There was an error accepting the invitation." I tried multiple browsers, including in incognito mode.

forum icon

New to the Community?

Start Here