All of my cameras and cell phones…. All the videos sounds like running water

I’m hacked all my devices are hacked and the audio sounds like running water in all my devices when I playback

please help

someone Is harassing and stalking me

thank you

Responses

U

user_2b3efb

Visitor

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9 Messages

1 year ago

I recorded everything

4

0

Hi there, @user_2b3efb! Thanks for reaching out to us on the community forums! We would be happy to assist in any way we can. Is there any other indication of a hack taking place beyond the sound of running water on video playback? There could be a possibility there is just an audio problem. Can you provide more details? Thanks!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

U

user_2b3efb

Visitor

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9 Messages

The audio is hacked!!!!!

can you fix????

11 months ago

0

U

user_2b3efb

Visitor

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9 Messages

I’ve complained for months

but it’s just not fixed

i I have audio proof

my iphone

my ring cameras

thank you

11 months ago

0

XfinityKassie

Official Employee

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1.7K Messages

user_2b3efb We appreciate you reaching out to our team. I'm happy to get you in the right direction for a resolution today. To begin, can you please send a Direct Message with your name, the service address, and any previous tickets you may have? I look forward to working with you today!

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

11 months ago

0

Customer Service

user_2b3efb

All of my cameras and cell phones…. All the videos sounds like running water

user_2b3efb

XfinityFrank

user_2b3efb

user_2b3efb

XfinityKassie

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