Kyisha08's profile

New Poster

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1 Message

Mon, Feb 22, 2021 8:00 PM

Agent

I need help

Responses

ComcastBianca

Official Employee

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64 Messages

2 m ago

Hi, @Kyisha08! Thanks for reaching out for assistance. How may we help?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

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129 Messages

2 m ago

Good morning @jerrigreene and thank you for posting on our Forums page! I know it's never fun to receive a bill that's higher than expected. Rest assured you've reached the right team to look into your account concerns and see what we can do to help bring that bill back down. To better assist, can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

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1 Message

2 m ago

I need to know why my bill is $40 more this month.

 

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