U

Visitor

 • 

1 Message

Friday, June 6th, 2025 8:09 PM

Aerial cable

The aerial cable is falling down. It needs to be fixed .  It is about to hit our cars 

Official Employee

 • 

3.2K Messages

1 day ago

Hey there, user_z2ulzl thanks for reaching out through Xfinity Forums. We would be happy to help with the aerial cable and get this resolved for you. 

 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

 

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