AERIAL CABLE STILL ZIPTIED TO MY PRIVATE FENCE.

I was told to be patient and that it would take 2 weeks to properly complete the work. However, its now been over 2 months and its still there. I have children that mess with it as its also right next to their tree house and this needs to be addressed immediately. 

THIS WAS MY POST FROM 2 WEEKS AGO. SOMEONE CAME OUT TWO WEEKS AGO, TOOK PHOTOS SAID IT WOULD BE ADDRESSED AND STILL NOTHING.