lkesparza_518's profile

New Poster

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1 Message

Tue, Oct 27, 2020 10:00 AM

adjustment-request for sporting broadcasts from April to June 2020

Where and how do I find the adjustment - request form for the sporting eventd and broadcasts from April to June 2020 as stated in the letter that I received on October 20, 2020.  I would like to make my adjustment request so that I can receive my adjustment to my bill.

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Accepted Solution

ComcastTeds

Official Employee

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18.9K Messages

7 m ago

@lkesparza_518 

Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements.

Looks like you may have moved or changed account numbers over the summer.

You can visit the site below and apply for this courtesy adjustment there. www.xfinity.com/support/account-management/courtesy-adjustment

 

More info here:

https://www.xfinity.com/support/articles/rsn-credit-faqs?linkId=103101030

 

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New Poster

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1 Message

7 m ago

I would like an adjustment to my account

New Poster

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1 Message

7 m ago

Please give me the courtesy adjustment.

ComcastTeds

Official Employee

 • 

18.9K Messages

7 m ago

@stopbird 

Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements. 

 

Looks like you may have moved or changed account numbers recently. 

 

You can visit the site below and  apply for this courtesy adjustment there.  www.xfinity.com/support/account-management/courtesy-adjustment 

 

https://www.xfinity.com/support/articles/rsn-credit-faqs?linkId=103101030

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
ComcastTeds

Official Employee

 • 

18.9K Messages

7 m ago

@El711 

Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements. 

 

Looks like you may have moved or changed account numbers recently. 

 

You can visit the site below and  apply for this courtesy adjustment there.  www.xfinity.com/support/account-management/courtesy-adjustment 

 

https://www.xfinity.com/support/articles/rsn-credit-faqs?linkId=103101030

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Visitor

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1 Message

2 m ago

Im wondering...i received a letter from Xfinity saying my adjustment is $10.98 but on my invoice i was adjusted $3.38. Also I cannot fine anywhere on xfinity website to request the adjustment. Please advise

jweaver0312

Expert

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1.9K Messages

2 m ago

Please make your own post highlighting the issue you are facing.

5 month old thread being closed.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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