New Poster
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1 Message
adjustment-request for sporting broadcasts from April to June 2020
Where and how do I find the adjustment - request form for the sporting eventd and broadcasts from April to June 2020 as stated in the letter that I received on October 20, 2020. I would like to make my adjustment request so that I can receive my adjustment to my bill.
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Accepted Solution
ComcastTeds
Official Employee
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18.9K Messages
7 m ago
@lkesparza_518
Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements.
Looks like you may have moved or changed account numbers over the summer.
You can visit the site below and apply for this courtesy adjustment there. www.xfinity.com/support/account-management/courtesy-adjustment
More info here:
https://www.xfinity.com/support/articles/rsn-credit-faqs?linkId=103101030
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El711
New Poster
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1 Message
7 m ago
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stopbird
New Poster
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1 Message
7 m ago
Please give me the courtesy adjustment.
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ComcastTeds
Official Employee
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18.9K Messages
7 m ago
@stopbird
Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements.
Looks like you may have moved or changed account numbers recently.
You can visit the site below and apply for this courtesy adjustment there. www.xfinity.com/support/account-management/courtesy-adjustment
https://www.xfinity.com/support/articles/rsn-credit-faqs?linkId=103101030
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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0
ComcastTeds
Official Employee
•
18.9K Messages
7 m ago
@El711
Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements.
Looks like you may have moved or changed account numbers recently.
You can visit the site below and apply for this courtesy adjustment there. www.xfinity.com/support/account-management/courtesy-adjustment
https://www.xfinity.com/support/articles/rsn-credit-faqs?linkId=103101030
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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user_3eb957
Visitor
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1 Message
2 m ago
Im wondering...i received a letter from Xfinity saying my adjustment is $10.98 but on my invoice i was adjusted $3.38. Also I cannot fine anywhere on xfinity website to request the adjustment. Please advise
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jweaver0312
Expert
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1.9K Messages
2 m ago
Please make your own post highlighting the issue you are facing.
5 month old thread being closed.
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