Visitor
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1 Message
Address invalid
I have recently tried to see if there is internet in my area but when I entered the address it said it was invalid. If there is anyway to get this issue resolved I would be grateful.
Visitor
•
1 Message
I have recently tried to see if there is internet in my area but when I entered the address it said it was invalid. If there is anyway to get this issue resolved I would be grateful.
XfinityAntoine
Official Employee
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1.4K Messages
3 years ago
Hello, @user_e74ba9! There is a good chance you address may not be serviceable by Comcast or there is an old debt by a previous tenant at that address we just need to clear before you can set up new services. I'd be happy to take a look for you so we can get some answers and get you serviced. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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