user_ev99q1 Thanks for reaching out! An Xfinity account must be a singular person’s name, but you can have multiple users on an account. As an Xfinity customer, you can give others the ability to access your account and take certain actions. Account owners or primary users can decide who has access to an account and what they can do, including things like paying your bill, adding or canceling Xfinity services and accessing Xfinity apps. Here you can learn more on adding users, and the levels available: Manage user roles and permissions on Xfinity accounts
HI @Biff-Tannon Great question, your spouse would need to be an authorized manager or primary Xfinity ID in order to discuss account details and make changes. Please check out the link provided above for user roles and permissions.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMartyR
Official Employee
•
2.1K Messages
1 year ago
2
0