Support
Offers
Sign in
Visitor
•
1 Message
Thursday, August 14th, 2025 9:18 PM
Closed
Log in and it says im not a customer
Responses
Official Employee
3.9K Messages
8 months ago
Hey there, @user_u7lw1r, thanks for reaching out through Xfinity Forums regarding your Xfinity modem. We would be happy to help you with activating your device. Are you showing that you are not a customer on the Xfinity App?
XfinityJeniece
Official Employee
•
3.9K Messages
8 months ago
Hey there, @user_u7lw1r, thanks for reaching out through Xfinity Forums regarding your Xfinity modem. We would be happy to help you with activating your device. Are you showing that you are not a customer on the Xfinity App?
0
0