Activating New Prepaid Service at new address with my router from previous
address and account
I moved roughly 9 months ago from Huntington WV to Gallipolis Ferry WV. I had Xfinity Prepaid at my previous address, but when I moved my account was closed. I'm trying to reactivate my Xfinity Prepaid Account to my new location and was wondering if I could use the modem from my previous account.
XfinityArmand
Official Employee
•
2.1K Messages
1 year ago
HI there @user_r48mm9! Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum to express your service concerns. We are so glad to hear from you and want to assist in any way that we can today. No worries! By accessing your log in info with xfinityprepaid.com you should be able to complete a service transfer from your prior prepaid account to your current residence.
0