Visitor

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2 Messages

Saturday, February 21st, 2026 6:27 PM

Activate my Netflix

My Netflix is not working 

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Official Employee

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3.2K Messages

2 months ago

 

user_5pky9u Hi there! Our team can help. Are you getting an error message of any sort? 

 

Visitor

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1 Message

I'm paying for netflix.  

I thought xfinity took care of my netflix.  How to achieve?  I need help!

Official Employee

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636 Messages

Thanks for reaching out here on the community forums, user_zm4x20! For clarification, are you seeing a charge for Netflix on your Xfinity bill, or are you seeing a charge directly from Netflix on a credit or debit card statement?

 

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Visitor

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2 Messages

2 months ago

I have  xfinity stream NETFLIX  APPLETV PEACOCK NETFLIX NOT WORKING 

Official Employee

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3.2K Messages

Oh no, @user_5pky9u I'm sorry to hear that your not able stream. Are you getting any type of error code or error message?-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

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117.6K Messages

2 months ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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