Hello there @user_2a967d thanks for using our Xfinity Support Forums to contact our team. We are happy to look into the status of your ACP and we are happy to work together. To get started can you send us a DM with your name and service address? Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityJorge
Official Employee
•
2.1K Messages
2 years ago
Hello there @user_2a967d thanks for using our Xfinity Support Forums to contact our team. We are happy to look into the status of your ACP and we are happy to work together. To get started can you send us a DM with your name and service address? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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