Visitor
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2 Messages
Account zip code is wrong
My account address is correct but the zip code is wrong. Could you please let me know where I can change the zip code? Thanks.
Visitor
•
2 Messages
My account address is correct but the zip code is wrong. Could you please let me know where I can change the zip code? Thanks.
Community Best Answer
XfinityJeniece
Official Employee
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4.6K Messages
9 days ago
Hey there, @user_21940e, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to get your address corrected. Can you please send us a direct message with your full name and your full address?
How to Send Us a Direct Message:
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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XfinitySara
Official Employee
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3.1K Messages
1 hour ago
So happy to help, @user_21940e! It looks like our Serviceability team was able to correct that zip code for your location, and we thank you for your time on this. As mentioned via DM, you are always welcome to create a post again in the future if any other questions or concerns arise, and we'll be here for you!
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