Account Transfer

Do I need to go through the official process of account ownership change or could I just change all of the account information to be for the person taking over? It seems like only the name is changed through the account transfer process which easily feels like something I could do myself.

Responses

EG

Expert

•

107.1K Messages

12 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityJorge

Official Employee

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1.7K Messages

12 days ago

mspecht Hello there! Thank you so much for using our Forums and our team is here happy to work with you to address of your concerns about the change of ownership. We are here to help and to get started can you share with us your full name and address over DM? Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

0

Customer Service

user_g1tl27

Account Transfer

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EG

XfinityJorge

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