Still not able to access my voice mail from remote login. Everything else works fine including email. This happens every time I come off seasonal. I need to change call forwarding, etc. Please respond!!!
Greetings @pgagale, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having accessing your voicemail, but you have come to the right place for assistance with this issue. Could you please send our team a direct message with your full name and full address? To send a direct message: Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window, please add your full name and address • Press Enter to send it
@pgagale thanks for taking the time to work with us in a direct message and for coming to us for support on Xfinity Forums! I'm glad your voicemail is now working correctly. Have a good day and we appreciate having you as a valued customer 😀
pgagale
Contributor
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36 Messages
13 days ago
Still not able to access my voice mail from remote login. Everything else works fine including email. This happens every time I come off seasonal. I need to change call forwarding, etc. Please respond!!!
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pgagale
Contributor
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36 Messages
12 days ago
OK It's been 3 days without response from technical support. My ACCOUNT IS suspended and I do not know why as all bills are paid for both accounts.
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pgagale
Contributor
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36 Messages
12 days ago
Xfinity Voice
Sorry, but something went wrong.
This account has been suspended.
Contact Comcast Customer Care.0
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XfinityJeff
Official Employee
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895 Messages
12 days ago
Greetings @pgagale, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having accessing your voicemail, but you have come to the right place for assistance with this issue. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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XfinityJosephA
Official Employee
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2.2K Messages
11 days ago
@pgagale thanks for taking the time to work with us in a direct message and for coming to us for support on Xfinity Forums! I'm glad your voicemail is now working correctly. Have a good day and we appreciate having you as a valued customer 😀
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