pgagale's profile

Contributor

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36 Messages

Thursday, April 23rd, 2026 5:48 PM

Closed

account is suspended

cannot access voicemail remotely. error says account is suspended. 

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Contributor

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36 Messages

13 days ago

Still not able to access my voice mail from remote login. Everything else works fine including email. This happens every time I come off seasonal. I need to change call forwarding, etc. Please respond!!!

Contributor

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36 Messages

12 days ago

OK It's been 3 days without response from technical support. My ACCOUNT IS suspended and I do not know why as all bills are paid for both accounts.

Contributor

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36 Messages

12 days ago

Xfinity Voice


Sorry, but something went wrong.

This account has been suspended.

Contact Comcast Customer Care.

Official Employee

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895 Messages

12 days ago

Greetings @pgagale, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having accessing your voicemail, but you have come to the right place for assistance with this issue. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it

Official Employee

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2.2K Messages

11 days ago

@pgagale thanks for taking the time to work with us in a direct message and for coming to us for support on Xfinity Forums! I'm glad your voicemail is now working correctly. Have a good day and we appreciate having you as a valued customer 😀

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