Visitor
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1 Message
Account auestions
I seem to have 2 accounts. I just transferred service to my new location. And I can’t access my account on the poro
Visitor
•
1 Message
I seem to have 2 accounts. I just transferred service to my new location. And I can’t access my account on the poro
XfinityFrank
Official Employee
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1.4K Messages
2 days ago
Hi there, @user_1l9edb! Thanks for reaching out to us here on the Community Forum. Sounds like you may need to link the new account to your XFINITY ID. You can find directions on how to do so here : https://www.xfinity.com/support/articles/switching-between-multiple-accounts. Give that a try and let us know the result!
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