1 Message
Accidentally forgot a device
I accidentally pressed forget device from the Xfinity app but it’s my brothers phone and I didn’t realize it until it was late . I need help letting him use my WiFi and get him back on my known devices on my app please call me [Edited: "Personal Information"]
XfinityJeniece
Official Employee
•
3.2K Messages
10 months ago
Hey there, user_hcpqh6, thanks for reaching out through Xfinity Forums. We would be happy to help you with troubleshooting your connected devices. Are you showing your Wi-Fi Network under the available Networks on your brother's phone?
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