Visitor
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1 Message
AC adapter for xFi Advanced Gateway (XB7)
Hi: Our puppy just chewed off the AC adapter for our xFi Advanced Gateway (XB7). The adapter appears to be an EPS6 model with an output of 12 V 4.6 A. Does anyone know where we can find a replacement? Thank you so much!
EG
Expert
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110K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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2.5K Messages
3 years ago
Hello @user_b96c2d! The best/the fastest way to replace the A/C adapter on your XB7 is to visit one of our Xfinity Store locations for a replacement. Here is a link https://comca.st/39ykw8d to assist you in locating the nearest location. The link is amazing as it will allow you to book an appointment as well. The experts in the Xfinity Store will get you in and out quickly.
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