Visitor
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1 Message
ABC discontinued
I have watched ABC Nightly News for decades and I’m quite upset with this being taken away. I understand you’re still negotiating, but the point is I am now paying for a service I no longer receive. I would like a reduction in my bill for this inconvenience. I pay over $200 a month to Xfinity and if I do not receive a discount for this lack of my favorite program, I will be changing services. Thank you for your attention to my concerns
XfinityJamesC
Official Employee
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2.8K Messages
5 days ago
Greetings, @jzupko! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this programming issue. You have definitely come to the right place for assistance.
As you indicated, this specific programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.
We may not be able to provide a bill reduction for this specific issue, but we can always check to see if any lower priced options are available that would reduce your monthly rate. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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user_4fcab3
Visitor
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1 Message
3 days ago
There is no "direct Message" icon. Please explain further!
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user_hkgz21
Visitor
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1 Message
2 days ago
I pay over $300 a month and I want ABC back! This is ridiculous! I dont have much choice in my neighborhood but my kids are coming for a visit next week and they believe I can get most of my shows back though streaming services and then I can drop cable. It's will be a hassle but after it's done I won't have to deal with xfinity!!!
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user_y10rd8
Visitor
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1 Message
2 days ago
Is it Scripps broadcasters or ABC the issue is with?
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user_k1x6uo
Visitor
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1 Message
3 hours ago
ABC discontinued
I have watched ABC for decades and I’m furious that this has been taken away. The point is I am now paying for a service I no longer receive. I would like a reduction in my bill for this inconvenience. I pay over $200 a month to Xfinity and if I do not receive a discount for loosing access to some of my favorite programming, I will be changing services. My children have urged me to move away from Xfinity and sign up for streaming. You are going to drive your Detroit market to do just that. Thank you for your attention to my concerns
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