A driver hit my parked truck

Thank you so much for taking the time to reach out to Xfinity Support @user_7g8hb7!  We are so glad to hear from you and want to assist in any way that we can.  So that we can get started, please feel free to shoot us a private message with the details. Thanks!

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 • An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it