1 Message
92 dollars for internet only we sre seniors on a fixed income
Why do we keep getting price increases on internet only, been a customer since the 80s when it was fox.92. dollars is high.
1 Message
Why do we keep getting price increases on internet only, been a customer since the 80s when it was fox.92. dollars is high.
XfinityAirelle
Official Employee
•
2.5K Messages
3 months ago
I completely understand your concerns, especially being a long-time customer since the 80s and on a fixed income. We truly value your loyalty and want to be transparent about pricing changes.
Service rates can adjust over time due to factors like rising operational costs, network enhancements, and ensuring reliable service with the latest technology. However, we’re committed to helping you get the most value from your service and making sure it continues to meet your needs.
We’d be happy to review your current plan to ensure you're on the best rate available. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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