Visitor
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8 Messages
50% dscount offer to existing customer
I got a call from [Edited: "Personal Information"] that I am eligible for a 50% discount on my Xfinity / Comcast account with no changes to my existing service and left the number [Edited: "Personal Information"] to call back. I called the number and was told the offer is for 24 months no conttract and cancellation penalty but I have to prepaid for 6 months at 50% discount from my current monthly service charge this will continue from months 7 to 24. I told the person I talked to that I want something in writting. The conversation ended without him asking where I want the information to be send. Is this a legitimbe offer?
user_53d20e
Visitor
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2 Messages
2 years ago
I just received this phone call last night as well. I never called back since it seemed to good to be true and checked here as well. I'm a little concerned reading all this now though that there is a breach and they now have my personal information?
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user_012ea8
Visitor
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2 Messages
2 years ago
Got the same call. Called back, typical Comcast prompting. 50 percent off if I prepaid 6 months, then bill would drop for two years. Very low pressure, I said I would need to think about it and they said fine.
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user_154d8e
Visitor
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4 Messages
2 years ago
Yeah I got the same offer and talked to them today after a couple minutes on the phone it was obvious it was some type of scam
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user_154d8e
Visitor
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4 Messages
2 years ago
I got the same offer today and after a few minutes on the phone it was obvious it was some type of scam
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user_b5ce5e
Visitor
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2 Messages
2 years ago
I received same call! I wondered why xffinity would need money upfront! They also knew my bill amount and how long I had been with Comcast . I told him I would need to talk to my husband .
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user_a816ac
Visitor
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2 Messages
2 years ago
I have also been getting the same voicemails.
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user_e3f72c
Visitor
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2 Messages
2 years ago
Just got one of these calls from DEAN [Edited: "Personal Information"] asking to call at ([Edited: "Personal Information"]).
Hope the xfinity fraud, security, and legal team can take care of it in concert with the proper authorities. It sounds like you might have had a recent account information breach.
(edited)
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user_b04e4c
Visitor
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2 Messages
2 years ago
I got the same deal. They want me to prepay for 8 mos. and then charge my 50% off. I want to know if this is legit.
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Jimmyp52480
New Poster
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7 Messages
2 years ago
They call you and they offer you 50% off your Comcast bill for 24 months if you pay six or eight months in advance. This is a scam this is not promoted by Xfinity. People are terrible
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user_e51bdb
Visitor
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6 Messages
2 years ago
I just received the same call. It was for 50% off my bill for 24 months. They agreed to pay this month's bill. They knew how much my bill was AND I show it was paid. So how did they get into my account if this is a scam. I was searching online while I was on hold and came across this board as it being a scam and hung up. But scary that they clearly have access to my Xfinity account!
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snare8847
Regular Visitor
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7 Messages
2 years ago
Just a few hours ago I also got the call telling me I was eligible to for a 50% discount on my Xfinity/Comcast account. I did not pick it up, they left me a voicemail. When I checked the number that the call came in on it is from somebody else in Tennessee even though this call originated in Florida and when I checked the number that they told me to call back it is nonexistent.
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user_1329ff
Visitor
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2 Messages
2 years ago
Just received the same 50% scam call this morning. If this is only targeting Comcast customers, then there is definitely a data leak. I recommend changing your account passwords immediately.
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kilo58
Visitor
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10 Messages
2 years ago
I received a variation of this offer today, as voicemail directing me to call [Edited: "Personal Information"]. I did, and gave my approximate monthly payment and zip code. They had my phone number via caller ID, of course. They knew my name and exact last payment. That's not good. I agreed to the offer of 50% off for 2 years. Finally I was asked to pay the first 6 months in advance, using a gift card. That convinced me it's a scam. I was asked to buy a Target gift card, call the "billing department" at [Edited: "Personal Information"] x1, give a confirmation code and read the gift card code to them. I'm not going to do that. I was told I would not be asked to whom the payment would be made, only for the confirmation code. That sounds like they're taking money from multiple scams.
Next, I received an email from [Edited: "Personal Information"] saying my current bill was paid. It contained the exact amount of my last bill, the correct last 4 digits of my account number and my billing email address. That's not good. Thankfully, the email contained the wrong last 4 digits of my bank account, and today's date, not the date I actually paid by credit card.
I also received a text message confirming my payment, sent to my mobile phone, not the phone from which I called the scammers.
The scammers have account data from Comcast's database, and can send messages impersonating Comcast. Comcast really should get to the bottom of that. I would be happy to supply SMTP headers from the email.
(edited)
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user_60cd79
Visitor
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2 Messages
2 years ago
Got a robo-call that left a similar message. Curious to know if it’s legit. The callback number they left doesn’t match the calling number, though, and there was no caller ID name. Very suspect.
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user_14b995
Visitor
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2 Messages
2 years ago
I received the same scam phone call also on my voicemail. How did they know that I am a Xfinity customer? There must be a data leak or this is being perpetrated by rogue Comcast employees.
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