5 year plan ??

I am a long time retired military customer and recently tried to keep my $40 per month for 1 year plan but was told by xfinity rep.there were nothing available. Considering dropping Xfinity and getting local fiber for less than paying now. I am a Diamond member due to my military status and being a very long time customer but don't mind losing that. I would like a reasonably priced 5 year deal and not have to cancel my account.

Thanks,

[Edited: Private Information]

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Oldest First

Selected Oldest First

EG

Expert

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118.4K Messages

19 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityJorge

Official Employee

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3K Messages

19 hours ago

rkmlo117 Hi there! Thanks for using our Forums to write us and I am happy to work with you to review the account to make sure you are getting the best deal. To get started can you send us a DM with your name and address?
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start new conversation" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

(edited)

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Customer Service

rkmlo117

5 year plan ??

EG

XfinityJorge

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