Hello @user_robi, and thank you for reaching out here on our Xfinity Community forums.
We understand wanting to know where your $200 prepaid card is, and there’s a quick way to check its status. You can use the Xfinity Incentive Tracker and search using either your Xfinity account number or service address. The tracker will show any available updates regarding the status of your prepaid card.
We recommend checking there first and letting us know what status you see. We’ll be happy to help with any questions you have about the results.
XfinityCliff
Official Employee
•
852 Messages
2 hours ago
Hello @user_robi, and thank you for reaching out here on our Xfinity Community forums.
We understand wanting to know where your $200 prepaid card is, and there’s a quick way to check its status. You can use the Xfinity Incentive Tracker and search using either your Xfinity account number or service address. The tracker will show any available updates regarding the status of your prepaid card.
We recommend checking there first and letting us know what status you see. We’ll be happy to help with any questions you have about the results.
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